This episode of the Small Business Edge Podcast, sponsored by Oracle SMB, features Bryan Krame, Social Business Strategist consulting, and member of the SMB Experts.
In Episode 8:
- What it takes for a human-to-human or H2H customer experience
- Simplicity, empathy, and imperfection are the pillars of H2H
- Who are the people behind your brand, product, or service?
- Sometimes people don’t want to talk to a machine!
- How to adopt a H2H business strategy
- Why your relationship with customers is your #1 priority
- The pragmatic approach to H2H that will make you and your business stand out
